Terms & Conditions:

1. Orders over $150 before using promotion code that meet the above requirements can enjoy free locker pickup service (single locker only). For orders under HK$150 before using promotion code, a delivery charge of HK$15 per each order shall apply.
2. Every order can be delivered to a single locker only.
3. Each locker can only accommodate one order. Hence, order merging is not available for locker pickup orders.
4. After confirmation, locker pick up orders are delivered one after another. Arrival time could vary between situations.
5. Pickup password will be sent to the phone number provided during order confirmation only. Ztore is not responsible for any problem incurred by input error from customers.
6. Courier can recover and cancel orders which are not picked up within 30 hours for EF Lockers, or 48 hours for LockerLife Lockers, without prior notice.
7. Some lockers are only accessible by residents of specific properties only. Please do not select these lockers unless you are the stated resident. Ztore is not responsible for failure to pick up by selecting resident only lockers without authority for entrance.
8. Should any dispute arise, the decision of Ztore HK Limited shall be final.